Starlight Studios - Privacy Policy

At Starlight Studios, located at 42 Enterprise Drive, Knoxville, TN 37920, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and safeguard your data when you interact with our website, use our services, or otherwise communicate with us. Founded by Elena Petrova, we strive to maintain the highest standards of data protection and transparency.

1. Information We Collect

We collect several types of information to provide and improve our services:

  • Personal Information: This includes your name, email address, phone number, postal address, and any other information you provide to us when you fill out a contact form, request a quote, subscribe to our newsletter, or communicate with us in any way.
  • Usage Data: We automatically collect information about your use of our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. This data helps us understand how users interact with our website and improve its functionality.
  • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior. Cookies are small data files stored on your device that enable us to recognize your browser and remember certain information about your preferences and activities.
  • Project-Related Information: If you engage our video production services, we may collect information related to your project, such as scripts, storyboards, video footage, and other content you provide to us.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve Our Services: We use your information to deliver our video production services, respond to your inquiries, and provide customer support. We also use your information to analyze and improve our website, services, and user experience.
  • To Communicate with You: We may use your contact information to send you updates, newsletters, marketing communications, and other information about our services that we think may be of interest to you. You can opt-out of receiving these communications at any time.
  • To Personalize Your Experience: We may use your information to personalize your experience on our website and tailor our services to your specific needs and preferences.
  • To Protect Our Rights and Interests: We may use your information to investigate and prevent fraud, enforce our terms of service, and protect our rights and interests.
  • Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We may share your information with the following categories of recipients:

  • Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as website hosting providers, payment processors, email marketing platforms, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
  • Business Partners: We may share your information with business partners who offer complementary services or products that may be of interest to you. We will only share your information with business partners with your consent.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that disclosure is necessary to protect our rights and interests.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption to protect sensitive information transmitted online.
  • Firewalls: We use firewalls to prevent unauthorized access to our systems.
  • Access Controls: We restrict access to your information to authorized personnel only.
  • Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

Despite our best efforts, no security measures are perfect or impenetrable, and we cannot guarantee the security of your information. In the event of a data breach, we will notify you as required by applicable law.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We may retain your information for a longer period if necessary to resolve disputes, enforce our agreements, or comply with legal obligations.

6. Your Rights

You have the following rights with respect to your information:

  • Access: You have the right to access the information we hold about you.
  • Rectification: You have the right to correct any inaccurate or incomplete information we hold about you.
  • Erasure: You have the right to request that we delete your information.
  • Restriction of Processing: You have the right to restrict the processing of your information.
  • Data Portability: You have the right to receive your information in a structured, commonly used, and machine-readable format.
  • Objection: You have the right to object to the processing of your information.

To exercise these rights, please contact us at [email protected] or call us at (865) 555-0100 .

7. Cookies Policy

Please refer to our Cookies Policy for information about our use of cookies and similar technologies.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Last Updated" date above. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Starlight Studios
42 Enterprise Drive
Knoxville, TN 37920
Email: [email protected]
Phone: (865) 555-0100

11. Data Collection Table

This table outlines the types of data Starlight Studios collects, how it is used, and the legal basis for processing this data.

Data Collection Overview
Data Category Purpose of Collection Legal Basis for Processing
Personal Information (Name, Email, Phone) Responding to inquiries, providing customer support, sending marketing communications. Consent, Contractual necessity, Legitimate interests
Usage Data (IP Address, Browser Type, Pages Visited) Analyzing website usage, improving website functionality, personalizing user experience. Legitimate interests
Project-Related Information (Scripts, Video Footage) Delivering video production services, completing client projects. Contractual necessity
Cookies and Similar Technologies Data Tracking browsing behavior, remembering preferences, personalizing user experience. Consent